AI Operations
Every network we run is watched by AI and a 24/7 network operations centre. Faults are detected in under 60 seconds and fixed automatically wherever possible.
AI that watches, alerts and heals.
Continuous AI monitoring
Network health analysed 24/7 across every access point and link.
Instant alerts
Anomalies escalate to the NOC within 5 seconds of detection.
Automated self-healing
Services restart and traffic reroutes automatically.
Human backup
Remote engineers intervene, with on-site technicians when hardware needs hands.
Most issues are solved before users notice.
- T + 0
Link degrades at a camp gateway
Packet loss climbs on one access point.
- < 60 s
AI detects the anomaly
Flagged against the network's normal baseline.
- + 5 s
NOC alerted, ticket opened
Engineers see the issue with full context.
- Auto
Self-healing runs
Service restart and traffic rerouted.
- Resolved
Back to normal
Remote fix, or a technician on site.
Real-time control, from any browser.
- 24/7 web access for authorised staff
- Live dashboard: active users, usage and revenue
- Detailed monthly reports and fraud protection
- Secure, transparent access for oversight
The numbers we sign.
- Monthly network uptime
- 99.5%
- AI detection
- < 60 seconds
- NOC alert
- < 5 seconds
- Critical issue response
- < 15 minutes
- Non-critical issue resolution
- < 4 hours
- Monitoring coverage
- 24/7/365
- Support languages
- Arabic and English
Financial terms
- Zero SAR investment from clientsCovers hardware, bandwidth, support, AI infrastructure and salaries.
- Workers pay vouchers directlyNo billing burden on the camp.
- Multiple payment optionsMobile wallet, cash or camp admin deduction.
Frequently asked questions
How fast are network problems detected and fixed?
Our AI detects faults in under 60 seconds and alerts the NOC within 5 seconds. Services restart and traffic reroutes automatically, with remote engineers and on-site technicians as backup. Average resolution time is 15 to 30 minutes, often before users notice.
What uptime and support do you guarantee?
Our service level agreement commits to 99.5% monthly network uptime, monitoring 24/7/365, critical issue response in under 15 minutes and non-critical resolution in under 4 hours, with support in Arabic and English.
Ready to connect your site?
Talk to an engineer today. We will visit, design the network and show you the numbers.